This is an increase on the £3.03m recorded in 2023/24, which in itself was revenue growth of 49%.

The rental services provider has managed to maintain its 100% track record of settled valid claims since July 2021.

In that time, over £5.7m of claims have been settled with £1.6m mediated before a payout was required.

The past year, Housing Hand has continued to innovate which has helped underpin the company’s success.

•   The Finance Professional Show 2025: The Video
•   Housing Hand sounds 2026 warning amid PBSA slowdown
•   HMO, BTR and PBSA operators warned to prepare for Renters Rights Bill

For example, over the past year Housing Hand’s testing of its new digital Accommodation Provider Portal has improved its payout speed from 25-28 days to 21-27 days.

“Housing Hand’s continued evolution is proving invaluable to tenants and rental accommodation providers alike,” said Jeremy Robinson, group founder and CEO at Housing Hand.

“Our aim is to offer a calm boat in stormy waters, supporting the rental sector not just to survive but to thrive as we collectively navigate the shifting regulatory landscape.”