The Group held its launch event on 12th September 2023 and saw invaluable input and feedback into the Group’s objectives from over 270 property sector and government guests, supporting the development of the DPMSG’s first work programme.

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Based on the five promises made by the DPMSG at its launch event, the roadmap is underpinned by five key objectives:  

• no surprises and no delays: upfront information means there are no surprises after the buying decision and no waiting for searches  
• transparency and innovation: sharing information using an open protocol allows everyone to see what is happening in a transaction and support innovative new consumer-friendly digital services 
• convenient and secure: using digital ID checks (just once) and e-signatures makes the process easier and more secure
• always improving: collaborative research across users and the PropTech sector will accelerate the use of emerging technology such as Artificial Intelligence
• open and collaborative: we will work in the open, publishing research, the programme of activities and an annual summary of progress 

Key aspects of the roadmap include developing an action list to remove paper-based processes and see rapid adoption of digital ID and secure e-signatures; a research and development roadmap; and a charter detailing roles and responsibilities across the sector to generate up front information. 

The DPMSG will be publishing an annual report in 2024 to coincide with the anniversary of the 2023 launch event which will outline progress, the digital health of the property ecosystem, and its future direction.

Mike Harlow, deputy CEO and director of customer and strategy at HM Land Registry, said: “The roadmap sets out the Group’s strategic objectives and highlights the steps needed to achieve our goals.

“We will be actively monitoring and reflecting on our progress over the next 12 months, so it is important to note that this is a working document that will be ever-evolving, helping us to align ourselves towards common goals, fostering better collaboration and better understanding. 

“Change is hard but by working together, and being clear about the action that is needed, we believe that we will achieve a vision where everyone involved in buying, leasing and selling land and property experiences a secure and modern market that is transparent, customer-friendly and business-friendly at all stages”.